diff --git a/.github/ISSUE_TEMPLATE/use-this-for-problems-with-the-setup.md b/.github/ISSUE_TEMPLATE/use-this-for-problems-with-the-setup.md new file mode 100644 index 0000000..0d6f767 --- /dev/null +++ b/.github/ISSUE_TEMPLATE/use-this-for-problems-with-the-setup.md @@ -0,0 +1,30 @@ +--- +name: Setup issues +about: Use this if you have problems with the setup + +--- + +## README first + +Before you report issues with the setup, make sure to check the following things **first**: + +- Are you on anything older than Windows **10**? Windows XP/Vista/7/8/8.1 **are not supported** so don't report this as an issue, it is intentional. +- [Have you chosen the right setup for your CPU architecture?](https://vigem.org/research/How-to-check-architecture/) + - You **can not mix these**, make sure to download and run the correct setup. + - **ARM/ARM64** is **not supported**. See above link to check for yourself. + +## I verified all that and am still stuck + +Please provide the following **log files** and attach them to the issue. Failing to do so will result in the issue being closed without any further comment. + +### Setup log + +Run the setup from the command line (either old-school `cmd` or PowerShell) with the following additional arguments: `/L*V .\install.log` + +This will generate the log file `install.log` in the same directory the setup resides in. Attach it once the setup is "done" failing. + +Last but not least look for `C:\Windows\INF\setupapi.dev.log` and attach it as well. + +Optionally compress both files down if it gives you troubles uploading. + +Your compliance is apprechiated! 😘