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78 lines
3.6 KiB
YAML
78 lines
3.6 KiB
YAML
name: How to? Support request
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description: Ask for help with using the plugin or understanding its features.
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title: "SUPPORT: "
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body:
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- type: markdown
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attributes:
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value: |
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ℹ️ **Important: Please Read Before Submitting a Support Request** ℹ️
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I am a one-person team working on this plugin as a part-time hobby. Please help me manage the workload by following these guidelines. **Support requests that don't include enough details may be closed without review**.
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Before submitting a support request, please:
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1. **Review the [documentation](https://github.com/zsviczian/obsidian-excalidraw-plugin/wiki)** – your question may already be answered.
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2. **[Search issues](https://github.com/zsviczian/obsidian-excalidraw-plugin/issues) (including closed ones)** to see if your question has already been addressed.
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3. **[Watch the Feature Walkthrough Video](https://youtu.be/P_Q6avJGoWI)**: As it infact answers 90% of the typical questions I receive
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4. **[Consult NotebookLM with your question](https://excalidraw-obsidian.online/WIKI/09+Video+Transcripts/Videos/Turn+any+YouTube+Channel+into+your+AI+Mentor+-+Obsidian+is+the+ultimate+automation+workbench+for+PKM)**
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- type: markdown
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attributes:
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value: |
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Please help by providing the following details. Requests without this information may be closed without review.
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- type: markdown
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attributes:
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value: |
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---
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- type: checkboxes
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id: search_existing_resources
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attributes:
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label: Have you checked the documentation and searched existing issues?
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description: Please confirm that you've reviewed available resources before submitting your request.
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options:
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- label: Yes, I have reviewed the documentation and searched for related issues.
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- type: textarea
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id: notebook_lm
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attributes:
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label: "Your NotebookLM query"
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description: "See point 4) above. Paste the question and answer you received from NotebookLM. This serves partly as proof, partly to help me see where the model is incorrect"
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placeholder: "Copy/Paste your question and the resulting answer you got from NotebookLM"
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- type: textarea
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id: support_question
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attributes:
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label: "Your question"
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description: "Provide a clear and concise description of the question or issue you need help with."
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placeholder: "Describe your question or the problem you are trying to solve..."
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- type: textarea
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id: steps_tried
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attributes:
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label: "Steps you've already tried"
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description: "List any steps you've taken to try to resolve or understand the issue."
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placeholder: |
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1. Tried reading the documentation.
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2. Searched the issues for similar questions.
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- type: textarea
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id: expected_outcome
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attributes:
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label: "Expected outcome"
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description: "Describe what you expected to happen or what you are trying to achieve."
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placeholder: "Describe the result you are aiming for..."
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- type: textarea
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id: additional_context
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attributes:
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label: "Additional context"
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description: "Add any other context or details that may help."
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placeholder: "Include any other information that may be relevant..."
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- type: markdown
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attributes:
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value: |
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**Attachments: Screenshots and files are critical!**
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A picture speaks a thousand words, and a screen recording even more. **Please attach screenshots, screen recordings, or sample files** to help illustrate your question or issue. Drag and drop them into the comment area or directly into any of the text fields above.
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