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31 lines
1.3 KiB
Markdown
31 lines
1.3 KiB
Markdown
---
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name: Setup issues
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about: Use this if you have problems with the setup
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---
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## README first
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Before you report issues with the setup, make sure to check the following things **first**:
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- Are you on anything older than Windows **10**? Windows XP/Vista/7/8/8.1 **are not supported** so don't report this as an issue, it is intentional.
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- [Have you chosen the right setup for your CPU architecture?](https://vigem.org/research/How-to-check-architecture/)
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- You **can not mix these**, make sure to download and run the correct setup.
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- **ARM/ARM64** is **not supported**. See above link to check for yourself.
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## I verified all that and am still stuck
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Please provide the following **log files** and attach them to the issue. Failing to do so will result in the issue being closed without any further comment.
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### Setup log
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Run the setup from the command line (either old-school `cmd` or PowerShell) with the following additional arguments: `/L*V .\install.log`
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This will generate the log file `install.log` in the same directory the setup resides in. Attach it once the setup is "done" failing.
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Last but not least look for `C:\Windows\INF\setupapi.dev.log` and attach it as well.
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Optionally compress both files down if it gives you troubles uploading.
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Your compliance is appreciated! 😘
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